Terms of Service

koncelabs.com is operated by Konce Labs, a custom software development studio based in Serbia.

The content of the site is informational and presentational, relating to the studio's services and products.

You may use the site in accordance with applicable law and these Terms. By using the site you agree that:

• You will not attempt to access the system, database or any internal resources without authorization.
• You will not scrape the site in a way that interferes with its normal operation (including automated collection that bypasses standard rules).
• You will not use the site to send unlawful, offensive or harmful content through the contact form.
• You will not attempt to disrupt the operation of the site or compromise its security.

All content on the site · including text, logos, brand elements, visuals, code and structure · is owned by Konce Labs or used with permission, and is protected by applicable copyright and related rights legislation.

You may view and briefly quote the content with clear attribution. Copying, distributing or commercially using the content without prior written consent is not permitted.

Messages you send through the contact form are treated as business communication. By sending a message you represent that:

• The information you provide is accurate at the time of submission.
• You are entitled to share that information with us.
• The content of your message does not infringe third-party rights or applicable law.

The site contains links to external services that are not owned by Konce Labs (for example, the Flowzen demo environment and the Zero Option admin panel, which are hosted on third-party platforms).

Konce Labs does not control these services and is not responsible for their content, privacy policies or terms of use. You are encouraged to review the rules of those platforms before using them.

The site hosts presentation pages for Konce Labs products (e.g. Zero Option, Flowzen). These pages describe features, flows and benefit claims, but the applications themselves may have their own separate terms of use and privacy policies.

Use of those applications is governed by terms available inside the applications; this document governs only the presentational website.

The site is provided "as is" and "as available", without express or implied warranties of any kind. While we make reasonable efforts to keep the content accurate and up to date, we do not warrant that the site will be available without interruption, free of errors, or free of technical issues.

Information about services and products is presentational and does not constitute a binding offer. Scope, timelines and commercial terms of any collaboration are defined through direct communication and a separate agreement.

To the maximum extent permitted by law, Konce Labs is not liable for:

• Indirect, incidental or consequential damages arising from the use of the site.
• Damages arising from reliance on presentational information without prior business communication and a signed agreement.
• Interruptions caused by force majeure, hosting provider issues or other third parties.

We reserve the right to modify, supplement or remove any part of the site, including these Terms, at any time. Changes take effect when published on the site.

We recommend reviewing this page periodically to stay informed about the current version.

These Terms are governed by the substantive law of the Republic of Serbia.

For any disputes arising out of the use of the site that cannot be resolved amicably, the competent court in the Republic of Serbia shall have jurisdiction, unless otherwise required by mandatory regulations.

For any questions about these Terms of Service, please write to us at the email address shown in the site footer.